Sky view of trees | simply counselling surrey bc

Answering Your Questions

Rates & FAQ

Here you’ll find answers to questions we’re often asked about our services, coverage, rates, and what to expect when working with us.

Rates & Coverage

  • Consultation (15 minutes): Free

    Individual Session (50 minutes): $145
    Individual Session (90 minutes): $210

    Couple/Family Session (50 minutes) $185
    Couple/Family Session (90 minutes): $265

    Sessions are typically 50-55 minutes.

  • We run Anger Management, Yoga for Mental Health, Sound Healing, and Wellness Workshop sessions for groups. The rates can vary depending on the size of the group and session length. Please contact us to plan your group workshop and discuss rates.

  • We want counselling to be as accessible as possible. Many of our services are covered in full or in part through extended health benefits or third-party funding. 

    Extended Benefits
    Most major insurance providers offer coverage for counselling with a Registered Clinical Counsellor (RCC) or Registered Social Worker (RSW). Coverage can vary depending on your plan and the practitioner you see. We’ll provide detailed receipts for you to submit, and we’re happy to help you navigate your options.

    Third-Party Coverage
     We also work with several external programs, including:

    • ICBC (accident recovery claims)

    • WorkSafe BC

    • Crime Victims Assistance Program (CVAP)

    • Autism Funding

    • First Nations Health Authority (FNHA)

    If you’re unsure about your benefits or funding options, we can help clarify what’s available.

  • Payment
    Payment is due at the time of your appointment. We’ll provide a receipt you can use to submit for insurance or benefits coverage if applicable.

    Cancellations
    We ask for at least 24 hours’ notice if you need to cancel or reschedule. This allows us to offer the time to another client. Sessions cancelled with less than 24 hours’ notice are subject to the full session fee.

What to Expect

  • Counselling is a safe, supportive process that helps you explore challenges, strengthen self-awareness, and move toward your goals. It can support day-to-day living, personal growth, developing healthier patterns and relationships, dealing with mental health concerns, as well as offering support at times of crisis.

  • You’ll start with a free 15-minute consultation with our Clinical Director. Together, we’ll:

    • Learn about your needs and goals

    • Discuss what counselling can look like

    • Recommend the best counsellor for you on our team

    • Book your first session

  • Counselling helps by increasing your awareness of patterns, clarifying your goals, and building practical tools for coping and resilience. It also highlights your existing strengths, helping you move toward the life you want with more clarity and confidence.

  • Yes. What you share in counselling is private and treated with the utmost respect. Information is only shared with your written consent, except in cases where we are legally required to disclose:

    1. If a child, youth (under 19), or elder is being abused or neglected

    2. If there is a risk of imminent self-harm or harm to others

    3. If we receive a court order or subpoena

General FAQ’s

  • Yes. We offer counselling in-person at our clinic, as well as virtual and phone sessions for those who prefer or require remote support.

  • We work with all types of people from all walks of life: children, youth, adults, couples, families, and organizations. Clients come to us with a wide range of experiences, including stress, anxiety, depression, trauma, anger, life transitions, grief, relationship challenges, and more.

  • It’s simple: reach out to us and book a free 15-minute consultation. We’ll talk through your needs and help you get connected with the counsellor that’s the best fit for you.

Ready to get started?
Reach out today to book your free 15-minute consultation and take the first step toward support.

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